3rd Line Support Contract Job Trends

Third Line Support
UK

The median Third Line Support daily rate in the UK is £450, according to job vacancies posted in the 6 months leading up to 24 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
24 Dec 2025
Same period 2024 Same period 2023
Rank 523 525 468
Rank change year-on-year +2 -57 +174
Contract jobs requiring a 3rd Line Support 63 28 122
As % of all contract jobs in the UK 0.17% 0.082% 0.28%
As % of the Job Titles category 0.19% 0.089% 0.30%
Number of daily rates quoted 50 20 65
10th Percentile £374 £247 £218
25th Percentile £400 £255 £275
Median daily rate (50th Percentile) £450 £410 £325
Median % change year-on-year +9.76% +26.15% -11.86%
75th Percentile £500 £450 £400
90th Percentile £501 £524 £488
UK excluding London median daily rate £463 £363 £325
% change year-on-year +27.59% +11.54% -13.33%
Number of hourly rates quoted 2 6 0
10th Percentile - £22.42 -
25th Percentile £29.00 - -
Median hourly rate £30.00 £23.59 -
Median % change year-on-year +27.17% - -
75th Percentile £31.00 £24.07 -
90th Percentile - £42.09 -
UK excluding London median hourly rate - £23.34 -

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 33,689 31,494 40,397
% of contract IT jobs with a recognized job title 91.07% 92.77% 93.34%
Number of daily rates quoted 21,297 19,365 27,107
10th Percentile £293 £300 £285
25th Percentile £405 £409 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £640
90th Percentile £720 £738 £738
UK excluding London median daily rate £475 £488 £500
% change year-on-year -2.56% -2.50% -
Number of hourly rates quoted 1,984 978 1,483
10th Percentile £14.25 £15.50 £15.02
25th Percentile £18.22 £21.01 £19.25
Median hourly rate £25.25 £33.00 £45.00
Median % change year-on-year -23.48% -26.67% +45.77%
75th Percentile £57.50 £62.54 £65.00
90th Percentile £71.00 £73.75 £77.50
UK excluding London median hourly rate £25.15 £32.50 £46.18
% change year-on-year -22.62% -29.62% +84.72%

3rd Line Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring '3rd Line Support' in the job title relative to all contract IT jobs advertised.

3rd Line Support job vacancy trend in the UK

3rd Line Support
Daily Rate Trend

Contractor daily rate distribution trend for 3rd Line Support job vacancies in the UK.

Contractor daily rate distribution trend for 3rd Line Support job vacancies in the UK

3rd Line Support
Daily Rate Histogram

Daily rate distribution for jobs citing 3rd Line Support over the 6 months to 24 December 2025.

Daily rate histogram for 3rd Line Support in the UK

3rd Line Support
Hourly Rate Trend

Contractor hourly rate distribution trend for 3rd Line Support job vacancies in the UK.

Contractor hourly rate distribution trend for 3rd Line Support job vacancies in the UK

3rd Line Support
Top 13 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 6 months to 24 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +15 61 £450 +24.14% 48
UK excluding London -3 50 £463 +27.59% 58
South East +10 22 £500 +42.86% 11
Midlands -28 17 £400 +53.85% 5
West Midlands -11 16 £400 +53.85% 3
London -14 9 £438 +4.17% 7
Work from Home +9 8 £438 -7.89% 18
South West 0 5 £450 +20.00% 6
East of England -13 3 £475 +35.71% 4
North West -28 2 £388 - 4
North of England -49 2 £388 +58.16% 19
Scotland 0 1 - - 3
East Midlands - 1 £275 - 2

3rd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 24 December 2025, 3rd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring 3rd Line Support in the job title.

1 46 (73.02%) Security Cleared
2 33 (52.38%) Windows
3 28 (44.44%) Juniper
4 27 (42.86%) Active Directory
5 25 (39.68%) Windows Server
6 23 (36.51%) DV Cleared
6 23 (36.51%) SC Cleared
7 21 (33.33%) Cisco
8 20 (31.75%) Junos
9 18 (28.57%) Service Management
10 17 (26.98%) ITSM
10 17 (26.98%) SolarWinds
10 17 (26.98%) VPN
11 16 (25.40%) vCenter Server
11 16 (25.40%) VMware NSX
11 16 (25.40%) WAN
12 15 (23.81%) Cisco Firepower
12 15 (23.81%) Cisco IOS
12 15 (23.81%) Cisco ISE
13 14 (22.22%) Load Balancing
13 14 (22.22%) VMware
14 13 (20.63%) BGP
14 13 (20.63%) IPsec
14 13 (20.63%) MPLS
15 12 (19.05%) Microsoft 365
16 11 (17.46%) Azure
17 10 (15.87%) Microsoft
17 10 (15.87%) Network Design
17 10 (15.87%) Problem-Solving
17 10 (15.87%) VMware Infrastructure

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (11.11%) Microsoft Exchange
2 5 (7.94%) SharePoint
3 2 (3.17%) SharePoint Server
4 1 (1.59%) Exchange Server 2003
4 1 (1.59%) Exchange Server 2007
4 1 (1.59%) Exchange Server 2010
4 1 (1.59%) Exchange Server 2013
4 1 (1.59%) Office Communications Server
4 1 (1.59%) Skype for Business
Applications
1 3 (4.76%) Microsoft Office
2 2 (3.17%) MS Visio
Business Applications
1 1 (1.59%) NetSuite
Cloud Services
1 12 (19.05%) Microsoft 365
2 11 (17.46%) Azure
3 7 (11.11%) Entra ID
4 2 (3.17%) Microsoft Purview
4 2 (3.17%) OneDrive
4 2 (3.17%) Power Platform
5 1 (1.59%) AWS
5 1 (1.59%) GCP
5 1 (1.59%) Nutanix
5 1 (1.59%) PowerApps
Communications & Networking
1 20 (31.75%) Junos
2 17 (26.98%) VPN
3 16 (25.40%) WAN
4 15 (23.81%) Cisco Firepower
4 15 (23.81%) Cisco IOS
4 15 (23.81%) Cisco ISE
5 13 (20.63%) BGP
5 13 (20.63%) IPsec
5 13 (20.63%) MPLS
6 6 (9.52%) Firewall
7 4 (6.35%) DNS
8 3 (4.76%) DHCP
8 3 (4.76%) NetScaler
8 3 (4.76%) SAN
8 3 (4.76%) TCP/IP
9 2 (3.17%) Network Security
9 2 (3.17%) VLAN
9 2 (3.17%) Wi-Fi
10 1 (1.59%) DDNS
10 1 (1.59%) Skype
Database & Business Intelligence
1 6 (9.52%) SQL Server
2 1 (1.59%) Power BI
General
1 8 (12.70%) Public Sector
1 8 (12.70%) Social Skills
2 4 (6.35%) Analytical Skills
3 2 (3.17%) Documentation Skills
3 2 (3.17%) Local Government
4 1 (1.59%) Law
4 1 (1.59%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.17%) Middleware
Miscellaneous
1 21 (33.33%) PKI
2 4 (6.35%) Self-Motivation
3 2 (3.17%) Client/Server
3 2 (3.17%) Data Centre
4 1 (1.59%) Onboarding
4 1 (1.59%) Replication
4 1 (1.59%) Smartphone
Operating Systems
1 33 (52.38%) Windows
2 25 (39.68%) Windows Server
3 8 (12.70%) Linux
3 8 (12.70%) Windows 10
4 4 (6.35%) Windows Server 2016
5 3 (4.76%) Mac OS
5 3 (4.76%) Windows Server 2019
6 1 (1.59%) Windows Server 2003
Processes & Methodologies
1 18 (28.57%) Service Management
2 17 (26.98%) ITSM
3 14 (22.22%) Load Balancing
4 10 (15.87%) Network Design
4 10 (15.87%) Problem-Solving
5 9 (14.29%) Infrastructure Engineering
6 6 (9.52%) Project Delivery
7 5 (7.94%) Migration
7 5 (7.94%) Zero Trust
8 4 (6.35%) Agile
8 4 (6.35%) Mentoring
8 4 (6.35%) Platform Engineering
9 3 (4.76%) ITIL
10 2 (3.17%) Application Packaging
10 2 (3.17%) Change Management
10 2 (3.17%) Continuous Improvement
10 2 (3.17%) Root Cause Analysis
10 2 (3.17%) Vulnerability Management
10 2 (3.17%) Workflow
10 2 (3.17%) Workflow Management
Programming Languages
1 7 (11.11%) PowerShell
2 3 (4.76%) SQL
3 2 (3.17%) Bash
4 1 (1.59%) VBScript
Qualifications
1 46 (73.02%) Security Cleared
2 23 (36.51%) DV Cleared
2 23 (36.51%) SC Cleared
3 4 (6.35%) Degree
4 2 (3.17%) CCA
4 2 (3.17%) Citrix Certification
5 1 (1.59%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.17%) Cyber Essentials
2 1 (1.59%) ISO/IEC 27001
2 1 (1.59%) SLA
System Software
1 27 (42.86%) Active Directory
2 16 (25.40%) VMware NSX
3 10 (15.87%) VMware Infrastructure
4 8 (12.70%) Hyper-V
5 3 (4.76%) XenApp
5 3 (4.76%) XenDesktop
6 2 (3.17%) vSphere
7 1 (1.59%) Brightmail
7 1 (1.59%) ISA Server
Systems Management
1 16 (25.40%) vCenter Server
2 8 (12.70%) Microsoft Intune
2 8 (12.70%) SCCM
3 3 (4.76%) Jamf Pro
4 2 (3.17%) Active Directory Federation Services
4 2 (3.17%) FortiGate
4 2 (3.17%) SCOM
4 2 (3.17%) SCVMM
5 1 (1.59%) AirWatch
5 1 (1.59%) Microsoft Clustering
5 1 (1.59%) Single Sign-On
Vendors
1 28 (44.44%) Juniper
2 21 (33.33%) Cisco
3 17 (26.98%) SolarWinds
4 14 (22.22%) VMware
5 10 (15.87%) Microsoft
6 4 (6.35%) Palo Alto
7 3 (4.76%) Apple
7 3 (4.76%) Citrix
7 3 (4.76%) HP
7 3 (4.76%) ServiceNow
8 2 (3.17%) Barracuda Networks
8 2 (3.17%) CheckPoint
9 1 (1.59%) Google
9 1 (1.59%) Proofpoint
9 1 (1.59%) QNAP
9 1 (1.59%) Red Hat
9 1 (1.59%) Veeam
9 1 (1.59%) Veritas