3rd Line Support Contract Job Trends

Third Line Support
UK

The median Third Line Support daily rate in the UK is £450, according to job vacancies posted in the 6 months leading up to 19 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
19 Feb 2026
Same period 2025 Same period 2024
Rank 541 500 490
Rank change year-on-year -41 -10 +146
Contract jobs requiring a 3rd Line Support 60 29 100
As % of all contract jobs in the UK 0.15% 0.094% 0.23%
As % of the Job Titles category 0.16% 0.10% 0.24%
Number of daily rates quoted 47 22 64
10th Percentile £315 £243 £213
25th Percentile £400 £255 £275
Median daily rate (50th Percentile) £450 £325 £325
Median % change year-on-year +38.46% - -13.33%
75th Percentile £500 £514 £389
90th Percentile - £612 £484
UK excluding London median daily rate £475 £325 £325
% change year-on-year +46.15% - -13.33%
Number of hourly rates quoted 5 4 0
10th Percentile - £21.95 -
25th Percentile £21.25 £23.01 -
Median hourly rate £22.50 £23.59 -
Median % change year-on-year -4.62% - -
75th Percentile £23.75 £23.63 -
90th Percentile - £23.70 -
UK excluding London median hourly rate £22.50 £22.50 -

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 37,333 28,630 41,042
% of contract IT jobs with a recognized job title 91.70% 92.94% 93.08%
Number of daily rates quoted 23,462 17,805 26,973
10th Percentile £305 £288 £275
25th Percentile £406 £406 £410
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £719 £738 £738
UK excluding London median daily rate £478 £475 £488
% change year-on-year +0.63% -2.56% -2.50%
Number of hourly rates quoted 2,275 814 2,320
10th Percentile £14.61 £16.25 £13.15
25th Percentile £18.87 £21.46 £16.50
Median hourly rate £31.18 £34.00 £35.00
Median % change year-on-year -8.31% -2.86% -9.09%
75th Percentile £63.32 £63.75 £60.75
90th Percentile £73.75 £75.00 £72.50
UK excluding London median hourly rate £30.00 £32.50 £35.25
% change year-on-year -7.69% -7.80% -0.48%

3rd Line Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring '3rd Line Support' in the job title relative to all contract IT jobs advertised.

3rd Line Support job vacancy trend in the UK

3rd Line Support
Daily Rate Trend

Contractor daily rate distribution trend for 3rd Line Support job vacancies in the UK.

Contractor daily rate distribution trend for 3rd Line Support job vacancies in the UK

3rd Line Support
Daily Rate Histogram

Daily rate distribution for jobs citing 3rd Line Support over the 6 months to 19 February 2026.

Daily rate histogram for 3rd Line Support in the UK

3rd Line Support
Hourly Rate Trend

Contractor hourly rate distribution trend for 3rd Line Support job vacancies in the UK.

Contractor hourly rate distribution trend for 3rd Line Support job vacancies in the UK

3rd Line Support
Top 12 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the UK over the 6 months to 19 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -39 59 £450 +38.46% 36
UK excluding London -25 44 £475 +46.15% 34
South East -16 17 £500 +33.33% 13
London -48 14 £413 -13.16% 10
Work from Home -15 12 £438 -18.60% 10
East of England - 10 £475 - 5
Midlands -58 9 £400 +53.85% 1
West Midlands -52 8 £400 +53.85%
South West -15 6 £450 +50.00% 6
North of England -71 2 £388 +58.16% 7
North West - 2 £388 - 2
East Midlands - 1 £275 - 1

3rd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 19 February 2026, 3rd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring 3rd Line Support in the job title.

1 40 (66.67%) Windows
2 38 (63.33%) Security Cleared
3 28 (46.67%) Active Directory
3 28 (46.67%) Windows Server
4 20 (33.33%) SC Cleared
5 18 (30.00%) DV Cleared
6 17 (28.33%) Cisco
6 17 (28.33%) Juniper
7 16 (26.67%) Service Management
7 16 (26.67%) VMware
8 15 (25.00%) ITSM
9 14 (23.33%) Microsoft 365
9 14 (23.33%) VMware Infrastructure
10 13 (21.67%) Microsoft
10 13 (21.67%) SolarWinds
10 13 (21.67%) WAN
11 12 (20.00%) Degree
11 12 (20.00%) Junos
11 12 (20.00%) SCCM
11 12 (20.00%) vCenter Server
11 12 (20.00%) VMware NSX
11 12 (20.00%) Windows 10
12 11 (18.33%) Azure
12 11 (18.33%) Cisco Firepower
12 11 (18.33%) Cisco IOS
12 11 (18.33%) Cisco ISE
12 11 (18.33%) Linux
12 11 (18.33%) VPN
13 10 (16.67%) Hyper-V
13 10 (16.67%) Problem-Solving

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (13.33%) Microsoft Exchange
2 5 (8.33%) SharePoint
3 1 (1.67%) SharePoint Server
Applications
1 6 (10.00%) Microsoft Office
2 5 (8.33%) MS Visio
3 1 (1.67%) AutoCAD
Business Applications
1 1 (1.67%) NetSuite
Cloud Services
1 14 (23.33%) Microsoft 365
2 11 (18.33%) Azure
3 7 (11.67%) Entra ID
4 2 (3.33%) Microsoft Purview
4 2 (3.33%) OneDrive
4 2 (3.33%) Power Platform
5 1 (1.67%) AWS
5 1 (1.67%) GCP
5 1 (1.67%) Mimecast
5 1 (1.67%) Nutanix
5 1 (1.67%) PowerApps
Communications & Networking
1 13 (21.67%) WAN
2 12 (20.00%) Junos
3 11 (18.33%) Cisco Firepower
3 11 (18.33%) Cisco IOS
3 11 (18.33%) Cisco ISE
3 11 (18.33%) VPN
4 9 (15.00%) DNS
5 7 (11.67%) LAN
5 7 (11.67%) TCP/IP
6 6 (10.00%) BGP
6 6 (10.00%) Firewall
6 6 (10.00%) IPsec
6 6 (10.00%) MPLS
6 6 (10.00%) NetScaler
7 4 (6.67%) Network Security
8 3 (5.00%) DHCP
8 3 (5.00%) VLAN
9 1 (1.67%) Skype
Database & Business Intelligence
1 9 (15.00%) SQL Server
2 1 (1.67%) Power BI
General
1 12 (20.00%) Public Sector
2 9 (15.00%) Analytical Skills
3 6 (10.00%) Social Skills
4 5 (8.33%) Documentation Skills
5 1 (1.67%) Inclusion and Diversity
5 1 (1.67%) Law
5 1 (1.67%) Telecoms
Miscellaneous
1 15 (25.00%) PKI
2 5 (8.33%) Client/Server
2 5 (8.33%) NHS
3 1 (1.67%) Driving Licence
3 1 (1.67%) Onboarding
3 1 (1.67%) Self-Motivation
3 1 (1.67%) Smartphone
Operating Systems
1 40 (66.67%) Windows
2 28 (46.67%) Windows Server
3 12 (20.00%) Windows 10
4 11 (18.33%) Linux
5 7 (11.67%) Windows Server 2016
6 6 (10.00%) Windows Server 2019
7 2 (3.33%) Mac OS
Processes & Methodologies
1 16 (26.67%) Service Management
2 15 (25.00%) ITSM
3 10 (16.67%) Problem-Solving
4 9 (15.00%) Infrastructure Engineering
5 7 (11.67%) Load Balancing
5 7 (11.67%) Zero Trust
6 5 (8.33%) Agile
6 5 (8.33%) Change Management
6 5 (8.33%) Mentoring
6 5 (8.33%) Network Design
6 5 (8.33%) Platform Engineering
7 4 (6.67%) Network Segmentation
8 3 (5.00%) Migration
8 3 (5.00%) Project Delivery
9 2 (3.33%) Application Packaging
9 2 (3.33%) Coaching
9 2 (3.33%) Continuous Improvement
9 2 (3.33%) ITIL
9 2 (3.33%) Root Cause Analysis
9 2 (3.33%) Vulnerability Management
Programming Languages
1 8 (13.33%) PowerShell
2 6 (10.00%) SQL
3 2 (3.33%) Bash
3 2 (3.33%) VBScript
Qualifications
1 38 (63.33%) Security Cleared
2 20 (33.33%) SC Cleared
3 18 (30.00%) DV Cleared
4 12 (20.00%) Degree
5 5 (8.33%) CCA
5 5 (8.33%) Citrix Certification
6 1 (1.67%) Microsoft Certification
Quality Assurance & Compliance
1 5 (8.33%) Cyber Essentials
2 1 (1.67%) GDPR
2 1 (1.67%) ISO/IEC 27001
2 1 (1.67%) PCI DSS
System Software
1 28 (46.67%) Active Directory
2 14 (23.33%) VMware Infrastructure
3 12 (20.00%) VMware NSX
4 10 (16.67%) Hyper-V
5 6 (10.00%) XenApp
5 6 (10.00%) XenDesktop
6 2 (3.33%) vSphere
Systems Management
1 12 (20.00%) SCCM
1 12 (20.00%) vCenter Server
2 7 (11.67%) Microsoft Intune
3 5 (8.33%) SCVMM
4 2 (3.33%) Active Directory Federation Services
4 2 (3.33%) Jamf Pro
4 2 (3.33%) SCOM
5 1 (1.67%) Single Sign-On
Vendors
1 17 (28.33%) Cisco
1 17 (28.33%) Juniper
2 16 (26.67%) VMware
3 13 (21.67%) Microsoft
3 13 (21.67%) SolarWinds
4 7 (11.67%) Citrix
5 5 (8.33%) ServiceNow
6 4 (6.67%) Barracuda Networks
6 4 (6.67%) Palo Alto
7 2 (3.33%) Apple
7 2 (3.33%) CheckPoint
8 1 (1.67%) Google
8 1 (1.67%) HP
8 1 (1.67%) Netskope
8 1 (1.67%) Proofpoint
8 1 (1.67%) QNAP
8 1 (1.67%) Red Hat
8 1 (1.67%) Veeam
8 1 (1.67%) Veritas